Originally Posted by
USirritated
BIG +1
A couple of days ago, I said that it's a total mystery to me why MR puts lifetime room nights total on the box seen immediately after sign in to marriott.com, but not also our lifetime accumulated points earned, along with what we already see, our year-to-date nights stayed and our current points balance.
It would be so easy for Marriott's IT professionals to set that up. Not to do that is pure silliness, especially now that MR has published the requirements for LT status, and acknowledged the existence of LT status in writing for the first time. Also, think of how much time and money would be saved by MR telephone agents not having to answer such a basic question, and which it appears that maybe 25-50% of them don't even understand the question in the first place!
Surly you have been around Marriott to know MR IT is far from cutting edge...
A saying we had at work was: Never enough time to do it right, always enough time to do it twice.