Originally Posted by
HELflyer
Oh, and missed this part - so they did offer to give a discount on the yearly fee? That could be an option if it's a substantial discount.
I can only speak from my personal experience but the 7,5/15k deal was verbal "deal" - nothing official.
This year (for 2013) they suggested to reduce my Gold card yearly fee to 100 (or was it down by 100 to 70, can't really remember) euros and they also first tried to offer hotel and restaurant vouchers (if I would have paid the full 170eur). Seems that AX Finland is pretty desperate with keeping the customers but they have strong corporate rules regarding the yearly fees...they are full secured profit to them so can understand why.