FlyerTalk Forums - View Single Post - Non refundable tickets of SE Asian carrier... any experience?
Old Dec 20, 2012 | 6:01 am
  #2  
AAgoraku
 
Join Date: Aug 2002
Location: ULN/TYO/ICN/PEK/SFO/OAK
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Posts: 562
Originally Posted by Stels13
Here is the question
How often South East Asian airlines, any of them give you a chance to change non refundable tickets? Or get your money back? There is a lot of information about US carriers and pretty much about European airlines (I read that BA and KLM, for example, are very tough "guys'). But nothing about SE Asian carriers, which number is very impressive
Anyway, I already have an experience, that China Southern didn't change anything for me. I beg them, told I would pay anything they want, but nothing happened and I have to follow my original tickets.
But how about others? I read here about guy who wanted to change names in Singapore Arline, but he didn't said about result.
Actually for people who live here, like me, it would very be interest and useful to know, which airlines are flexible and can allow to change restricted tickets for fee ( like US carriers) or under some circumstances ( like some EU carriers) and which are conservative and simply send you to hell with all your requests
So, any comments?
Changes on a ticket that is sold as non-changeable/non-refundable? What are you asking? If you buy a ticket that is non-changeable, it is non-changeable. You have to look at the rules when you purchase. All carriers have the same policies. If a ticket is non-changeable and non-refundable that is what it is with a few exceptions for medical reasons or a death of a family member. In particular, if you buy from a discount airlines in SE Asia (AirAsia, Tiger, JetStar, etc.), they are all the same. The tix are cheap and as a consequence there are no changes and the tix are non-refundable. Use or lose it! No airline to my knowledge allows a name change on the ticket.
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