Originally Posted by
redtop43
The first round with the Consumer Financial Protection Bureau concluded rather quickly. Apparently (and understandably) all the CFPB does is forward the complaint to the company for response. I'm sure a lot of complaints happen because people simply aren't able to reach the right person, or perhaps they present facts the company wasn't aware of, or haven't seen the actual document(s) that is relevant.
Chase's response was very bland, it said "you broke the rules so we closed your account."
I filed a "dispute" of Chase's decision, pointing out the estoppel issue and also citing the links to ThePointsGuy's blog. So we will see what happens when someone at CFPB actually reads the complaint and tells either me or Chase "What the f*** were you thinking?"
you could have your account reinstated if you transfer 20k to pointsguy's account and he could help you.
just kidding
I think you should just put an end to this and move forward. don't draw too much attention, this may not be of any help to you and specially current card members.