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Thread: Email from property prior to stay?
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Old Dec 19, 2012 | 9:58 pm
  #11  
Time traveller
All eyes on you!
15 Years on Site
 
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH GLD, WoH Expl
Posts: 2,686
I have received these emails from JW and FS Marriott hotels, mostly international, but from a few US properties. It is a sign of good customer service and I usually have a pleasant stay when I receive one of these emails.
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