Originally Posted by
Wayside
The 76H just did IAH-FRA-IAH the other day too. Booked full in J when it was the regular 39 seat configuration so I'm sure that 19 people were not too happy about that!
Ah yes, the people in Economy were equally unhappy about the switch, as their (my) seat assignments got completely messed up. We sat at the gate for about 30 minutes while the GA tried to put families back together and deal with the angry customers who payed for E+ and were then thrown back into E-.