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Thread: Success getting miles back for cancelled award ticket in <72 hours from departure
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Old Dec 19, 2012 | 1:49 pm
  #6  
WillTvl4Food
 
Join Date: Jun 2004
Location: If it's a day ending in -Y, I'm probably at work
Programs: DL FO, Hilton Gold, National Executive
Posts: 144
Originally Posted by krp453
Just letting people know it is possible. Get a phone agent who won't help? hang up and try again.
Just as long as you keep in mind that they made an exception to the rule this time and probably documented your SkyMiles account as such. For that reason, you might not get that exception in the future unless there are extenuating circumstances.
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