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Dec 18, 2012 | 7:20 pm

#480

jerry a. laska

FlyerTalk Evangelist

Join Date: Oct 1999

Location: Juneau, Alaska.

Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob

Posts: 16,690

Quote:

Originally Posted by uproared

So, a quick question around changing an issued DONEx ...

I wanted to make a minor change to the routing of my DONE4 ex-KRT, and I spoke to the RTW desk who advised:

1. I can make date & time changes free of charge (which I knew)

2. If I want to make ANY routing changes before my first departure, the whole ticket will be re-priced and the new ex-KRT fare will be applicable (in addition to the $125 service fee)

3. If I make the routing change after my first departure, taxes will be recalculated however the original fare price will be honored (and of course, the $125 service fee will still be applicable).

Interestingly, he did recommend NOT making any routing changes. He was aware of the pricing exception, and that AA was honoring these tickets, however he seemed to imply that it wouldn't be a good idea for pricing/accounting to have these tickets come through their desk again.

Thoughts?

1. Correct.
2. Correct. Trying to alter the routing before you begin your xonex will result in repricing and reissuing of the ticket. Since the price has changed this is a good reason not to change the ticket until you begin flying.
3. Correct.

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