fti

Classy? Tell me who is classy here. Avianca certainly is not. Even PetSmart Charities are not. Two of my charges ended up being "recurring" charges (guess I checked a box when making the donation). Fair enough - only $1 x 2 each month. I tried calling PetSmart Charities to stop the automatic recurring charges. What a mess. Called the number for PetSmart Charities on my credit card statement, got a live person who then connected me to someone else, who also could not help. This second person gave me a different phone number and extension number to call to resolve it. Even with typing in the extension number I got a huge phone tree. Finally got to a live person who could not help, but who transferred me to yet a fourth person. This fourth person also could not help, but gave me a phone number to call. Guess what the number was? The same one I had called initially.

I then called my credit card company and asked that no further charges by this company be automatically charged to my card. PetSmart Charities sure makes it easy to start such a recurring charge but make it all but impossible to stop it. Talk about "classy."