FlyerTalk Forums - View Single Post - Hertz 24/7 (was Hertz on Demand (was Hertz Connect))
Old Dec 17, 2012 | 8:20 pm
  #145  
xienon
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Originally Posted by Joes
You are lucky. I have had the worst experience with Hertz on Demand. After reserving a car in advance I received no less than five separate notifications each time changing the car and location due to "logistical problems". The final shift was from my original full size reservation to a Fiat 500 at a location 40 minutes away.
HoD seems to list a bunch of cars that simply aren't there. At each location near me, there's at least a couple of cars that cannot be booked for any period within the next week. But the website will allow you to book those cars two weeks in advance. Like clockwork, those reservations will get moved to a different car a few days or a week before the reservation date. Their system is simply a mess compared to zipcar. I've only had zipcar change a reservation on my once in a year.
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