FlyerTalk Forums - View Single Post - AA Apple iPhone app - questions and issues (consolidated)
Old Dec 17, 2012 | 12:24 pm
  #59  
brp
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 34,027
Originally Posted by canyonleo
I've given up using the app - it won't show me the seat map, stopped working in the previous version, never worked in this new (light blue) version. FAIL
Originally Posted by AA-Flyer-SAN
I haven't been able to see any of my reservations on either the iPad or iPhone since October. Even before the 6.0. I've called about 4 times now. They referred me to thr developer. Called them and promised a call back. Never received one. No one seems to know what to do. CRAP APP CRAP SERVICE.
Well, I'm not going to defend the developer as I've had issues with them in the past, but I can see how the current situation would be difficult for them since the problems are not universal. As a software developer (well, former as I don't do real work anymore ), I know how difficult it is to fix an issue that only happens in a subset of installations.

These features (looking at reservations, viewing seatmaps) have been working for me throughout, and I'm sure I'm not the only one for whom it works.

Crap service? I'd agree. As for the app, it's working as well, or better, than ever before for me. Mobile BPs are much more consistent, and the updates are faster. Definitely not crap.

Cheers.
brp is offline