FlyerTalk Forums - View Single Post - Missing 20,000 SPG points due to staff errors - advice please
Old Dec 17, 2012 | 8:36 am
  #43  
Keyser
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Originally Posted by craz
I can understand going after the Hotel since they are the ones that should have properly trained its employees and made sure they give out the correct info or none at all. But think *W or SPG should have to step up to the plate on this 1, although SPG thru out a small bone. But in the end a person should still read over everything and make sure they in fact dotted all the i's and crossed all the t's.
like you said before, we will just have to agree to disagree....

i hope the op gets the points....if he doesn't then that's just tough luck & he should not give up on spg just because of one bad experience....
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