Originally Posted by
craz
I put most of the Blame on the Hotel employee/s who might have told the OP sign up for a SPG memeber we have this bonus promo going on and you will earn alot more pts.. Now I dont feel SPG must be accountable for each and every *W employee
the hotel employee is definitely more to blame....if incorrect or misleading or wrong information is given by an employee then starwood has to be accountable....
Originally Posted by
craz
Ive gotten good-will numerous times for different things even after being told I was at fault.Reason simple they probably felt if I walked away w/o anything I just may stay away. Also whats the big deal the OP had I think 12 nights and it takes 15 doesnt for Gold. Had the OP been staying at a $69 star Picks rate for 2 nights I highly doubt they would hav emade them Gold
you need 25 nights for gold....