Do they only ever have one saver suite seat? How does the waitlist work?
Does it clear if seats are available, or only if the person with the one saver award cancels their ticket?
I'm waitlisted on a flight that departs in less than 24h, more than half of the suites are still available to purchase using cash or standard awards.
I called to ask when the waitlist clears and about my rank on the waitlist. They couldn't tell me my rank and gave me some bs about the flight being completely booked out etc.
This seems to be a bad joke.