Originally Posted by
sbtinme
As you'll note from reading through scores of FT reports, this hotel has a reputation over many, many years for really looking out for Plats. Sounds like you just got a bad hand here.
I'm not a newbie to that hotel. I've stayed there every year for the last 23 years, and most years, I have at least half a dozen stays there.
Could well be that I was just unlucky.