FlyerTalk Forums - View Single Post - Item stolen from luggage - LH responsible?
Old Dec 14, 2012 | 8:09 am
  #22  
Fendant
 
Join Date: Apr 2008
Posts: 1,063
Originally Posted by LufthansaFlyer
My wife had an empty purse stolen from a checked bag in FCO, LH very promptly sent a check for the value of the purse (took our word for the value of it). Fantastic response IMHO.
Confirm the old rule: Don't check bags at / to / through FCO ! Their thiefs btw have all the "safe" TSA lock keys
Fendant is offline