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Old Dec 13, 2012 | 7:42 pm
  #20  
LufthansaFlyer
 
Join Date: Mar 2010
Location: GRR, USA
Posts: 3,298
Originally Posted by oliver2002
You can report missing items from your luggage within seven days of receipt: http://www.lufthansa.com/de/en/Is-your-baggage-damaged
My wife had an empty purse stolen from a checked bag in FCO, LH very promptly sent a check for the value of the purse (took our word for the value of it). Fantastic response IMHO.
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