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Thread: Goodbye $150 penalty for many domestic first class tickets
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Old Dec 12, 2012 | 10:13 pm
  #14  
grahampros
 
Join Date: Dec 2006
Location: ORD
Programs: AA EXP,2MM, DL Gold,Starwood PLT
Posts: 3,876
Originally Posted by ijgordon
What's kind of ridiculous is that the agents couldn't read the fare rules themselves.
It's understandable on day 1 of a new policy. Everything else has been 150 change fee based on the seen booked fare class. Cut them some slack. The agents were obviously not informed in advance of the change.
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