Originally Posted by MattFLL:19844108

I called three separate AAgents who acted like I was just another crazy PAX trying to wiggle out of a change penalty. But if I insisted, they called the fare desk, and they'd come back and agree that the change fee is $0.

A bit ironic... I never imagined that I would be the one insisting that the fare rules always prevail. Not very impressed with the rollout...