FlyerTalk Forums - View Single Post - Confused, Alaskan Air - best reward program?
Old Dec 12, 2012 | 4:35 pm
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TTT
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Originally Posted by blast00
Delta has the worst frequent flier program in the industry. Those miles are worthless. I have been trying to use 80,000 Delta miles for years and it has been impossible. Their IT and phone agents are also horrible, so it is almost impossible to get a great trip or even find one using their technology. The food in Delta’s first class is also a joke – extremely unhealthy.
I don't think the bolded above is fair. Delta's phone agents can be hit or miss but most are very good, just limited by Delta's IT.

Originally Posted by blast00
- ...For example, I’m flying in first tomorrow from NYC to South Africa on Cathay Pacific, one of the Alaska partners...
That's probably a nice ride in CX F but that sure is the long way to South Africa.
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