Originally Posted by tylergupku

I just purchased a ticket with a telephone agent earlier today. I was charged about $150 fee because I had to purchase the ticket over the phone. I am really curious to see what other tricks they are going to use besides increasing the amount of miles for redemption which has already happened.

Besides, they seem not to want to change their cash-for-miles mode which they might consider as the most attracting feature of the program to FFS.