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Thread: The fog, the frost, the mass cancellations. R they really necessary?
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Old Dec 12, 2012 | 9:53 am
  #6  
shorthauldad
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Originally Posted by angatol
Sure. But since she was airside (I presume), why not put her on standby?
Does BA really offer standby to normal customers (i.e. not staff)?

Is there an official policy on it, if so, where? For reference, AA's is here:
http://www.aa.com/i18n/utility/sameDayTravel.jsp

EDIT: ...or is this only offered in case of disruption?
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