FlyerTalk Forums - View Single Post - Mandatory $10 Daily Facilities Charge - Starts 1/1/13 at Le Parker Meridien NYC
Old Dec 10, 2012, 9:34 am
  #40  
Land-of-Miles
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Originally Posted by hillrider
And which have been deemed deceptive in Europe and are no longer a practice (you did say "unavoidable fees").

The Unfair Commercial Practices Directive 2005/29/EC which came into force on 27 December 2007, has introduced important provisions on how pre-contractual information shall be provided to consumers. Price is one of the key parts to which the concept of misleading information, produced either by the information provided or by the omission of the necessary information, would apply. Obligations regarding the final "all inclusive" price information are also clearly stated in the Directive.

The new Regulation on Air Services (EC) No 1008/2008 entered into force on 1st November 2008. The Air Service Regulation provides clear rules on the obligations for the travel industry to provide an "all-inclusive" final price at the beginning of the booking process, a breakdown of the final "all inclusive" price which is to include the fare or rate, the taxes, the airport charges and other charges and a clear distinction between unavoidable and optional charges. The Regulation also prescribes how this information must be presented to consumers: for instance, optional charges must be offered in an "opt-in basis".

These rules apply to fares and rates published on the Internet. Airlines and tour operators selling airline tickets for air services departing from an EU airport are under the obligation to comply with these provisions since 1st November 2008.
There are many fees still charged however because they are optional, like the booking fee that you can only avoid if you have an obscure card obtained only by climbing a 100 ft tree in a remote village in Norway

There are also other fees which are avoidable in theory but less so in practice (e.g. baggage fees etc.). There are plenty of ways in which the good (and the not so good) LCC's gouge their customers and this seems to be an interesting model (academically rather than one I would like to experience as a customer) for a hotel.

Some further thoughts for the LPM:-

Easyhotel have been exploring the potential to charge for things which typically are bundled into the nightly rate. For example rooms which have a window come at a premium and whilst all rooms at Easyhotel have a TV if you actually want to use it that comes at an additional charge too.
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