FlyerTalk Forums - View Single Post - What's your best and worst stay for 2012?
Old Dec 10, 2012, 8:36 am
  #4  
thegoderic
 
Join Date: Jul 2005
Location: Scotland
Programs: BA Gold, Marriott Lifetime Titanium
Posts: 2,447
Best - Probably any one of several stays at County Hall in London with a Thames View Suite - new steakhouse also adds to the experience.

Worst - The stay at the Icon in Houston when I got back to the room and discovered it was not locked. When someone came to look at the lock, he confirmed it was broken and suggested I didn't leave the room. Now that's what I call customer service!!!
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