FlyerTalk Forums - View Single Post - Koru Expiry
Thread: Koru Expiry
View Single Post
Old Dec 9, 2012 | 8:38 pm
  #10  
oranjemakker
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,547
Originally Posted by ruff00
I asked to get the letter for travel when on Koru, and requalified Gold.

The answer was no.
Seems to be par for the course these days with inconsistency in the calling centre! Seems to be many reports here of people getting different answers to the same issue when dealing with calling centre. [The biggest roulette seems to be whether they will waive phone fees for bookings/changes that cant be made online]

not that I blame the staff, given the bewildering rate with which the airline announces new and often confusing and poorly implemented "improvements"
oranjemakker is offline  
Reply