FlyerTalk Forums - View Single Post - Carfirmation Enhancement: Mobile Gold Upgrades
Old Dec 9, 2012, 9:07 am
  #10  
HertzExec
Company Representative - Hertz
 
Join Date: Sep 2008
Posts: 4
We no longer preprint the contracts at the majority of locations for Gold customers. Since the launch of Gold Choice it is more efficient to print the contract at the exit gate once we know exactly what vehicle you selected. As for the enhancement of Carfirmantion, starting in 2013 we will send you via email or SMS text the car information you have been assigned, and a few choices you can exchange to right from your smartphone. Hope you all like this new industry exclusive service. As a reminder, the Gold Service process works best when we know exactly what flight you are on. We track the arrival of your flight and everything starts clicking once the aircraft is on approach to the airport – So please be sure to include you accurate flight info on all reservations so we can provide you the great service you deserve and expect!
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