Originally Posted by
ngupta
phant, EWRfflyer:
Did you use your regular CC to purchase VR at CVS? I used my prepaid VISA and wondering if this is a common factor in all of ours transaction.
Please confirm.
I used a credit card. Incomm customer service said that the system used by CVS to activate purchased gift cards was having technical issues ... it wasn't news to the Incomm rep who I spoke with, she was aware of the issue prior to my call and mentioned that a notice was circulated within Incomm earlier this afternoon among the customer service reps about the problem.
Also, it's worth pointing out that the CVS employees as well as the store manager who I dealt with once the deactivation issue became apparent had no idea that this was a problem on the backend of their system.