Originally Posted by
FlyinHawaiian
Just as an update, I just received a call from HOD; they can't honor my one-way reservation tomorrow to LGA (not even converting a round-trip to a one-way) so I will take them up on their cab offer and report how the refund process goes.
I emailed my taxi receipt followed up by a fax and had a confirmation of credit within two hours. HOD customer service has been very efficient for me.