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Thread: General Baggage Allowance/Fee Questions (separate PNR's; award/paid combo, etc.)
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Old Dec 6, 2012, 11:27 am
  #28  
aacharya
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Join Date: Sep 2008
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Originally Posted by wahs
Hello All,
My parents use their miles to purchase award ticket for me. On UA website, my reservation info shows I have to pay 1st check-in luggage for this flight.

Questions:
1. As I have Premier Silver status, should I got exemption from 1st luggage fee?
2. What is UA phone number or best contact option to clarify this luggage fee issue? Only "Ask Alex" is available on UA website but Alex did not really help.

Thanks in advance for all input.
Change the FF number on your reservation to yours. Right now it is your parents' FF number - that's why.
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