Background: I am completely new to ExpertFlyer. I am trying to find availability in First or Biz using my decent pile of AA miles for travel on an example route: CLE-HKG around 21 MAR 12. When using the Awards & Upgrades tab, I put this in and the results come up that are confusing (to me). It shows CLE-LGA on AA4614 a CR7 as 4 Z's available -great! However, the next line down shows JFK-HGK (I'm fine with changing airports) on AA (CX) 6091, but nothing is on that line.


Question is: does this mean there is award space in F for all or only part of the itinerary?

I've read the extensive online help and cannot figure this out, please help.