FlyerTalk Forums - View Single Post - Experiences With Kimpton InTouch Loyalty Program And Inner Circle Elite Level
Old Dec 3, 2012 | 9:48 pm
  #172  
ldsant
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,664
I got the same message re: Inner Circle but then the "sorry" one so I'm assuming that I'm still Inner Circle for this coming year. I have to say one thing that impresses me about Kimpton is that they know how to sincerely apologize. I feel that they realize that most of us understand stuff happens. The difference is they say I'm sorry. It's a rarity in business these days; maybe that's why it makes an impression on me.
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