Originally Posted by
jlp187
For us non-US born US Citizens, our US passports lists country of birth, in my case Colombia.
I would agree that if AA, or any airline for that matter, had a trigger on their checkin system that when they scan a US passport, if the country of birth matches the country you are in (in the OP's case, Argentina), a simple pop-up should come up and alert agent to ask for the travelers Argentine (or applicable country) passport. Blame IT and coordination of countries keeping this data up to date.
Being that I'm Colombian....and I still get asked questions at every stage of checkin/passport control/boarding in ANY country, even though I hold a US passport, I know damn better to have my Colombian docs in order.
the end-result of not having a valid local passport would have been the same, and AA did what they could to buy you more time, rebook you and get your pops docs straight. I agree with all that no compensation is due.
As a takeaway, let's make the IT systems smarter...hahahaha. This is coming from IT Project Manager knowing damn better how hard big company politics make IT projects nearly impossible to accomplish.
There are people who are born in jus soli citizenship countries like the US, Argentina, Colombia and Panama who are not citizens of the country of birth. A bunch of the best travelled people I know are not citizens of the country in which they were born because: they were born to diplomats or military parent in countries that otherwise formally have jus soli citizenship practices applicable; or they were born in countries in which their parent(s) were not citizens and/or permanent residents at the time of their birth in the case of countries where jus soli citizenship does not exist like it does in much of the Americas.
Much of Africa, Asia and Europe have a very different approach to citizenship acquisition at birth than is usually the case in the Americas.