Originally Posted by
Noodlesz
I think you need to talk to Marco Polo and ask them why other airlines aren't seeing your Emerald status. Seems like CX isn't providing that information in the OW system for some reason.
If they blow you off see if you can get them to contact BA/AA directly and confirm on your behalf, since you're Diamond I would think they would do this.
Yeah I think
Noodlesz is right if this has happened more than once. However, if you made the booking before making DM, you will need to have AA remove and re-add your CX FF.