Originally Posted by Random Flyer

To the OP -

The bottom line is that you guys messed up. You were extremely fortunate that AA gave you a break and did not charge you the proper price for amending your booking, as they most certainly could have done. Someone above remarked that SQ had done that to him. I can add that LAN have done it to me, within the past two years. (I wasn't travelling but I was the one who ended up footing the bill.)

You are clutching at the "Docs OK" BP stamp as you think that that provides an angle by which you can hold AA in some way responsible. This is absurd. That stamp is not for your consumption, it's an internal operational control for the benefit of AA staff and I would be very surprised if its meaning has ever been explained to you. And the throwaway "sorry" remark from the check in agent should not be taken as an admission of corporate guilt either.

Lean to take responsibility for your mistakes and move on.




Let's NOT do this! It sounds like an global Orwellian nightmare.