FlyerTalk Forums - View Single Post - Confirmed: KLM introduces Economy Comfort short-haul
Old Dec 3, 2012, 5:36 am
  #195  
Cupart
 
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
Originally Posted by rwSEA
I'll be watching this closely. As a gold elite, I see no reason why KLM can't at least offer these seats for free at check-in. This seems a reasonable compromise as they'd otherwise just be given away to whoever needs a seat at the last minute. If I'm going to regularly be relegated to the back of the plane, I'll drop KLM like a bad habit.
We're very much on the same page here rwSEA... Only thing is that KLM would not want to give anything away for free if they initially tried to charge for it in the first place, then all Gold and then silvers would not ever want to pay for the seats and wait for them to become free. Next question is then, if 10 Golds are on the flight and only 4 seats are available, who should they go to? The passenger with highest "seniority" (i.e. had Gold for longest), ticket price or even those gathered most revenue for the company?

One thing that's for sure, and that is that no elites (or even pax without even having a FB account) should ever get these seats for free because they check in at the very last minute. It is really taking the p*ss on loyalty...

The whole concept is far fetched in my opinion, but might have said something different had I been plat... Don't know...
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