Originally Posted by
holtju2
Breakfast is guaranteed but the suite upgrade is NOT. The latter is based on availability that may or may not materialize.
In re-reading my post, I can see that one could misinterpret my comment.
Thank you for the correction, as I have heard that there are availability issues in places like Hawaii, Paris, etc.
I have never experienced this, mine have always worked as intended, and I tend to forget that if I wanted Christmas week in Hawaii I might not get it!
Having said that, I still think the upgrades beat the " we'll give you one if we have it" at other chains, which never seem to materialize without a battle at the front desk.
YMMV.