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Thread: Booking hotels through third party sites - do you get the room stated?
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Old Dec 2, 2012 | 3:22 pm
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WIRunner
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Originally Posted by annonymousposter
Ended up booking with easytobook.

Then called the hotel to confirm the reservation and they told me i only got the room, not the suite even though the easytobook confirmation says suite.

Oh well, guess I will have to cancel and go back to the drawing board!
You should call (and ask for a follow up e-mail) the booking agency and explain what was going on. If they can't fix it, and get it to you in writing, then cancel. But at least give them the chance to fix it.
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