Originally Posted by
neildibiase
Thanks for the push in the right direction, though it might be a moot point. Just got of the phone with the EC in the US who said my fare (booked in I) is non-changeable and therefore non-upgradeable. Can someone confirm?
The page
here says that an I booking class should be upgradeable.
A dummy booking for the 26th shows 2 reward flights available for First ICN-LHR.
Maybe try calling back and asking a different agent?
ETA: Just checked my booking and our selling class was I too. We UuA'd.