FlyerTalk Forums - View Single Post - Benefits of a Citigold account? [consolidated]
Old Dec 1, 2012, 6:18 pm
  #93  
ORD-TGU
 
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,939
Originally Posted by j3brooklyn
Current word is that 2 cards have the annual fee waived for CitiGold members: the AA Plat and the Thank You Premium. I can assure you easyfrom personal experience that actually getting the fee waiver (for wife and self) can be a real headache, as the CSRs at Citibank don't seem to know about and try to pass you to the credit card division. Ask to speak to someone at CitiGold and escalate to a supervisor if necessary. They'll have to research it, but you should get the waiver if it hasn't processed automatically.
In my experience it has been simple. I believe a couple of years ago when I linked my citigold and my cards, including SO, my fees have Been automatically waived. each year. The huge irony is I don't like this because I don't get any of the juicy retention offers
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