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Customer Relations vs AAdvantage Customer Service S (+ phone ticketing fee issue)
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Nov 30, 2012, 7:38 pm
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moman
Join Date: Jul 2005
Location: MIA
Programs: AAdvantage EXP, HH Diamond, Marriott Plat, Hertz PC, Delta PM, SPG Gold
Posts: 1,031
You might just try calling the 800# and asking for a transfer to CR. I suffer the same quite often, and have resolved to calling instead of wasting my time with an email that they never adequately address on the first time.
moman
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