No, it can't be justified. And if you think about it, the writer of that thing did a lot of editorializing - characterizing what the people did in ways uncomplimentary to them, rather than simply describing their actions. Guy in the aisle seat got up to use the bathroom a few times. That's what happened. Look at how the writer described it.

If you have to go on and on and on like that to show that there's something wrong with the people you're talking about - there's nothing wrong with them.