FlyerTalk Forums - View Single Post - Customer Relations vs AAdvantage Customer Service S (+ phone ticketing fee issue)
Old Nov 30, 2012, 4:56 pm
  #3  
djibouti
 
Join Date: Nov 2012
Location: SFO
Posts: 1,746
If you were told you wouldn't be charged but would, you can always reverse the charge with your credit card company. I have no idea how that would play out.

Might not be worth the headache for $25 but if it's the principle, you could consider writing a letter to CR saying that you were charged for something to which you did not agree and you are contesting the charge with your credit card company and if they wish to discuss it with you prior to that happening they have two weeks to give you a call before you do it. Politely, of course
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