That is correct. The X also had a note saying report to passport control, which we did allowing us to bypass some lines. However, they didn't really know what to do with it so it took a while for her to get out of passport control. That took about 10 minutes or so. The really long part was after baggage claim. To be more specific, after you present the GE paper and walk out of baggage claim, there was a guy who decided whether you went to the left or right (I don't know how else to describe it) before ultimately being free. He told me to go left (no line and just a big scanner before out the door); she went right with a really long line and another scanner. That part took 45 minutes or so.

I've had X before in LAX and it wasn't this bad.