FlyerTalk Forums - View Single Post - Consolidated Customer Compensation Thread 2013
Old Nov 30, 2012 | 10:47 am
  #6  
exerda
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IME, the threshold for which UA typically offers some kind of compensation is around 3 hours, though post-3/3 that is hit & miss (used to be pretty reliable: a 3+ hour delay meant an e-mail from Customer Service was waiting in my inbox upon arrival).
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