Originally Posted by
FlyMeToTheLooneyBin
Speaking of customs mess up, last week, going through MIA, Mrs. FlyMeToTheLooneyBin got the dreaded X. Some of the customs people said they've never seen it before and didn't know what to do, so they waved her through standard customs processing (with no line cutting), while I bypassed everything. I had to wait 45 minutes for her to come out! GE didn't work for us that time.
YUL at 5:05AM yesterday morning. After bypassing at least 150 pax and walking right up to the NEXUS agent/counter, I got the "additional screening". Had to sit for 25 minutes waiting while a power tripping CBP agent shuffled paperwork, sipped his Starbucks and generally abused the guy in front of me. He then proceeded to ask me the exact same stupid questions that the NEXUS agent asked me. At least 10 other agents seemed to be wandering aimlessly around the back room while another 6-7 pax joined us. GE/NEXUS works great when you're not flagged. But when you are, you see how dysfunctional CBP can be.