Originally Posted by
AlastairR
In terms of Exit rows - previously the Air NZ policy was very inconsistant - some were available for HVC's, some for all of our passengers and some blocked out for Airport use only. The introduction of paid seating has changed this to make them all paid seating, however the entitlement for HVC's was always about an allocation of premium seats - not actually specific seats. As such, this entitlement has not changed.
Actually, at least on the 777-200, the methodology around exit row seating for the last few years prior to these changes was EXTREMELY consistent-53B and 53J were always available to G/GE/Koru at the time of booking, while the slightly impeded 53A and 53K were only available <48 hours prior to check-in.
Now, that consistent offering has been taken away and the entitlement for G/GE has been reduced.
It would be nice to get some honesty, instead of fluff about "premium seating zones" that on long-haul are identical to every other economy seat on the plane, given the stripping of exit row selection.