Originally Posted by
SFO_FT
I believe that DL, as the operating carrier depositing you at LAX, would be the carrier legally responsible for getting you to your destination. However, VA staff at LAX should have helped you as it was their ticket stock and would be much easier for them to touch/change your ticket to get you to DEN.
VA places their code on Frontier flights? Interesting. Did you go to the Frontier gate, explain the situation, and ask if you could standby for early flights? They're usually pretty helpful in these cases.
VA does not place their code on F9 (Frontier) flights, but I was surprised to find that VA sells F9 flights LAX-DEN on their web site as a connection. I too would have gone to the F9 ticket counter if I wasn't getting anywhere with DL, but it is indeed the responsibility of the operating carrier of the flight that caused you to misconnect to get you rebooked.
Originally Posted by
Jinxy
I'm surprised your flight wasn't on VA metal to start with. Obviously the price was cheaper for your work and with the connection type you wanted it listed that option. Are you sure it wasn't booked on Delta website? If booked on VA you could have used their counters in SYD.
You check in with the operating carrier, not the marketing carrier. No way Delta would let you board without checking your documents themselves, and I can't imagine VA would check you in at SYD for the DL flight even with a VA flight number. Certainly, DJ flights operated by NZ clearly say on the receipt that you check in with NZ. I haven't done a VA flight operated by DL, but last time I connected DL to VA in LAX, I had to get my boarding pass from VA, not DL, on DL6798 (the VA metal LAX-SYD flight).