Originally Posted by
hpvsor
Thank you all for your replies! I guess I still have much to learn about what to expect from hotels. I agree that my expectations were too high as I was going by what I did (or would have done) when I worked in a hotel.
For the record, I did ask and sort something out with the first hotel and nothing was done.
I really enjoy staying at SPG hotels and this experience is something that will definitely NOT ruin my wedding memories!
Thanks again!
When you worked in a hotel and saw special stuff being done, was it a hotel of roughly the same category as where you stayed? Did that hotel really go out of their way all the time to do special things for unknown guests, as opposed to regulars, those of high status with the hotel chain, or those who had booked expensive meetings or private functions at the hotel?