Originally Posted by
RooFlyer
I don't wish to hijack the OPers thread, but may I ask a question about the AC concierge in general? I thought this was a service for SE? I've been flying AC on various J fares for the past 18 months and have never been advised of the service by AC, or given numbers etc. Fortunately I have had a pretty good 'run' and not needed any particular intervention. But who can access the Concierge?
Never been SE but thanks to colleagues I have the SE desk number and concierge number for all major cities.
Also in the past I think one poster put the 514 SE number in plain view (although it changed.)