Originally Posted by
empedocles
Under what conditions does this occur? If I am reading the OP correctly, he realized after he put the card in that it was not a cash dispenser, and then it wouldn't give the card back. Why would it not give the card back if the OP did noting wrong?
I'm afraid that he did do something wrong.
He tried to use a self service machine in a bank without using a card that belonged to that bank.
These self service machines are becoming increasingly common in city centre bank branches in the UK as well. There are machines where you can check your statement and transfer money etc and also make deposits.
These machines are entirely separate to ATMs and are only for use by bank customers.